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Microservices architecture for E-commerce
The client is a large online store, with about 25000 unique visitors per day and more visitors on promotional days. For the efficient customer service, it was necessary to have a live chat for the website: the company tried various popular online consultants, but all of them could not keep up with the high load. Softvoya team suggested the client to use a ready-made chat module based on Upservice platform, which works perfectly with high traffic and has a great performance due to the microservice architecture on which it is designed.
Key Points
Industry: E-commerce
Methodology: Scrum
Team: Product Owner 1, Business Analyst 1, Frontend Developer 3, Backend Developer 2, Designer 1, Scrum Master 1, QA Engineer 1.
Language: Python, JS
Frameworks: Django, FastApi, Sanic, ReactJS
Database: PostgreSQL, Redis
Message broker: RabbitMQ
Duration: 1 month
Industry: E-commerce
Methodology: Scrum
Team: Product Owner 1, Business Analyst 1, Frontend Developer 3, Backend Developer 2, Designer 1, Scrum Master 1, QA Engineer 1.
Language: Python, JS
Frameworks: Django, FastApi, Sanic, ReactJS
Database: PostgreSQL, Redis
Message broker: RabbitMQ
Duration: 1 month
Solution
Our team streamlined the development process by selecting the most relevant technologies and choosing the best development practices:
Our team streamlined the development process by selecting the most relevant technologies and choosing the best development practices:
- Widget is developed on microservice architecture: monolithic architecture does not allow scaling parts of the system, so Softvoya team decided to break monolith (application built as a whole) into microservices (small components).
- Development on microservices architecture allowed a separate module of the complex system (chat) to scale and thus to cope with large loads – to better support a large number of sites with high user traffic daily.
- The design of the chat is fully consistent with the corporate identity of the company.
How it works
The customer was already a user of the Upservice platform, so our team suggested to take advantage of using the Upservice widget and installing it on their website to communicate with users:
The customer was already a user of the Upservice platform, so our team suggested to take advantage of using the Upservice widget and installing it on their website to communicate with users:
- Customer creates a channel in Upservice
- Specifies the site where he wants to attach the widget
- Selects the widget interface and adjusts it to the design of the website
- Installs the script through the admin panel
- Widget appears on the site
- Site users can write in a chat: ask questions, send comments and suggestions
- Widget installation and configuration takes a few minutes, while the chat works quickly and without interruptions, coping with high loads.
User-Focused Design
Our team designs apps that look great and feel natural to use. Every detail is crafted with the user in mind, ensuring a seamless experience that makes people want to keep coming back.
Top-Tier Development
With a focus on reliability and speed, our developers build apps that work smoothly on all devices. We use secure, cutting-edge tech to keep your app running at its best.
Launch & Ongoing Support
Once your app is live, we don’t just walk away. Our team offers continuous support and updates to make sure your app stays fresh, relevant, and in tune with your users’ needs.
Discovery & Planning
We start by understanding your vision and your users’ needs. From there, we create a clear roadmap for development so you know what to expect every step of the way.
What to Expect When Working with Us
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